The introductory call by phone is free. The first session (50 minutes by video) costs €1 instead of €25 (Autumn offer until 31 October 2026), and each session after that costs €39. If you book your second session within 14 days of the first, it costs €29. Packages cost less than single sessions: 3-session package €105 (you save €12 or 10%), 5-session package €169 (you save €26 or 13%), 10-session package €319 (you save €71 or 18%). You can find all prices on the pricing page. No subscription, no membership.

Students with an enrollment certificate and apprentices with a training contract or a training certificate, aged 18 or older. If you book directly, you upload your proof right away. After an introductory call, you upload it before your second session at the latest. It counts from the moment you upload it. We look at it once and delete the file right after. By April 15 and October 15 we need current proof: two weeks before, we email you a personal link. You may black out anything we do not need for the check. Your name, your university and the period of validity are enough. For a training contract: your name, the company and the training period.

Not satisfied? Up to 7 days after a paid session, you can get the full price back through an online form. The guarantee no longer applies if you have booked another session in the meantime.

No. We offer psychological counseling by psychologists with a bachelor’s degree, supervised by licensed psychotherapists. We do not make diagnoses and do not treat mental illnesses. If you have a mental illness, please keep looking for a therapist at the same time. In a crisis: 0800 111 0 111 (TelefonSeelsorge, free, in German), 116 117 (on-call medical service), emergency number 112.

When you book directly, our matching suggests up to three counselors who fit what you would like to talk about. You answer two short questions and see the reason for each suggestion. Whether you use it is up to you. Without matching, you simply pick a free appointment. If you describe your concern in your own words and expressly agree, an AI service assigns this text to our topics, without your name and without contact details. The order comes from fixed rules, not from ratings of individual counselors. You can read how it works in detail on the matching page.